Privacy Policy & Legal Disclaimer

1. Who We Are

Triad Evolution is a procurement and contract enablement firm incorporated in Pakistan under the Securities and Exchange Commission of Pakistan (SECP Incorporation No. 0124389), registered with the Federal Board of Revenue (NTN: 5065575), and operating from Islamabad. Our website is www.triadevolution.com and our primary contact email is info@triadevolution.com.

2. Information We Collect

We collect personal information only when you voluntarily provide it. This may include:

• Contact form submissions — name, email address, company, country, service enquiry, budget range, and any information you include in the brief requirement field
• Newsletter subscriptions — email address submitted via our Mailchimp-powered subscription forms
• Client portal access — access tokens and usage information for registered clients
• Direct communications — emails, WhatsApp messages, and other direct correspondence
• Automatically collected data — standard web server logs including IP addresses, browser type, referring URLs, and page visit data

We do not collect sensitive personal data, financial information, or data from minors. We do not use cookies for advertising or tracking purposes.

3. How We Use Your Information

Information collected is used solely for the following purposes:

• Responding to your enquiry and providing the services you have requested
• Sending our monthly procurement intelligence newsletter (only if you subscribed)
• Managing ongoing client engagements and portal access
• Improving the website and understanding visitor behaviour through anonymised analytics
• Complying with legal and regulatory obligations

We do not use your information for unsolicited marketing, sell your data to third parties, or share it with anyone outside of the purposes described above.

4. Legal Basis for Processing (GDPR)

For visitors from the European Economic Area (EEA) and United Kingdom, our legal basis for processing personal data is:

• Legitimate interest — responding to your business enquiry and maintaining client relationships
• Consent — for newsletter subscriptions, which you can withdraw at any time
• Contractual necessity — processing necessary to fulfil an engagement agreement
• Legal obligation — where required by applicable law

5. Third-Party Services

We use the following third-party services that may process your data on our behalf:

• Formspree — processes contact form submissions. Data is handled under Formspree's privacy policy at formspree.io
• Mailchimp (Intuit) — manages email newsletter subscriptions. Data is handled under Mailchimp's privacy policy at mailchimp.com. You can unsubscribe at any time using the link in any newsletter email.
• Calendly — manages scoping call scheduling. Data is handled under Calendly's privacy policy at calendly.com
• GitHub — our tender feed data is maintained via GitHub. No personal data is stored in this repository.
• OpenStreetMap / Leaflet — our interactive map uses OpenStreetMap tiles. No personal data is transmitted.

All third-party services are GDPR-compliant. We have Data Processing Agreements or rely on the providers' standard contractual clauses where applicable.

6. Data Retention

We retain personal data only for as long as necessary:

• Contact form enquiries — retained for up to 24 months for business follow-up purposes, then deleted
• Active client data — retained for the duration of the engagement plus 5 years for compliance and audit purposes
• Newsletter subscriptions — retained until you unsubscribe
• Server logs — retained for up to 90 days for security and diagnostic purposes

7. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or loss. These include HTTPS encryption on all pages, access-controlled admin systems, and confidentiality requirements for all team members. All client engagements are covered by mutual NDA as standard.

While we take security seriously, no internet transmission is completely secure. If you need to share sensitive information, we recommend using encrypted email or a private call, which we can arrange upon request.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — request your data in a portable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent at any time for newsletter subscriptions

To exercise any of these rights, contact us at info@triadevolution.com. We will respond within 30 days.

9. International Data Transfers

Your data may be processed outside Pakistan by our third-party service providers (Formspree, Mailchimp, Calendly) who operate in the United States. These providers comply with international data transfer frameworks including the EU-US Data Privacy Framework and standard contractual clauses where applicable.

10. Cookies

This website uses a service worker for performance caching. No marketing cookies, advertising trackers, or third-party analytics cookies are used. The website does not use Google Analytics or similar tracking services. Session data may be stored locally in your browser to enable the client portal — this data does not leave your device.

11. Links to Other Websites

Our website contains links to third-party websites including PPRA, LinkedIn, and other external resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

12. Children's Privacy

Our website is intended for business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

13. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects when the most recent changes were made. Continued use of the website after changes constitutes acceptance of the updated policy.

14. Complaints

If you have concerns about how we handle your data, please contact us directly. You also have the right to lodge a complaint with your national data protection authority. For Pakistan residents, the relevant authority is the National Telecommunications and Information Technology Security Board (NITB). For EEA residents, contact your local supervisory authority.

15. General Disclaimer

The information contained on this website and in any materials, resources, or documents published or distributed by Triad Evolution is provided for general informational purposes only. While we endeavour to keep all information accurate and current, we make no representations or warranties of any kind — express or implied — about the completeness, accuracy, reliability, suitability, or availability of any information, product, service, or related content on this website.

Any reliance you place on such information is strictly at your own risk. Triad Evolution accepts no liability for any loss or damage — including indirect or consequential loss — arising from the use of, or inability to use, information on this website or in any of our published resources.

16. No Professional Advice

Nothing on this website, in our downloadable resources, or in any content published by Triad Evolution constitutes legal, financial, accounting, regulatory, or formal procurement advice. All content is general in nature and intended to provide information about procurement practices and our services.

Before acting on any information obtained from this website or our resources, you should seek independent professional advice appropriate to your specific circumstances. Triad Evolution accepts no responsibility for decisions made based on content published on this website.

17. Free Resources & Templates

Checklists, templates, frameworks, guides, and other downloadable resources made available by Triad Evolution are provided free of charge as general reference materials. These resources:

• Are not a substitute for professional procurement advice specific to your organisation
• May not reflect the most current regulatory requirements at the time of use
• Should be reviewed and adapted to your specific context before use
• Are provided without warranty of fitness for any particular purpose

Triad Evolution accepts no liability for any outcome — including bid disqualification, regulatory non-compliance, or commercial loss — arising from the use of any free resource published on this website.

18. Intellectual Property

All content on this website — including text, graphics, logos, images, documents, and downloadable resources — is the intellectual property of Triad Evolution unless otherwise stated. All rights are reserved.

You may download and use our free resources for your own internal business purposes. You may not reproduce, redistribute, republish, or use any content for commercial purposes without prior written permission from Triad Evolution. Requests for permission should be directed to info@triadevolution.com.

19. External Links

This website contains links to external websites including PPRA, SECP, FBR, LinkedIn, and other third-party resources. These links are provided for convenience and informational purposes only. Triad Evolution has no control over the content, accuracy, or availability of external sites and accepts no responsibility for them. The inclusion of any link does not imply endorsement of the linked website.

20. Website Availability

We endeavour to keep this website operational at all times. However, we accept no responsibility for temporary unavailability due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any part of this website at any time without notice.

21. Limitation of Liability

To the fullest extent permitted by applicable law, Triad Evolution, its directors, employees, and associates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website, reliance on any information published here, or use of any free resource or template made available by Triad Evolution.

22. Governing Law

This Privacy Policy and Legal Disclaimer are governed by the laws of the Islamic Republic of Pakistan. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.